User Guide before placing order for complete project topics and materials:

It is important that the researcher knows exactly what he is go to do so that I could be done effectively.Make sure you update any research work you purchased on our website. Do not copy word for word. Using our research is legal. Our aim is to provide project topics and materials for easy access to information and to reduce stress of moving from one book stop or library to another in the name of sourcing for one research textbook or research materials. We do not encourage any form of plagiarism. Our aim is to generate research project ideas for students. The contents of the project material provide will help students to generate new ideals. Every researcher must look around him in his immediate environment and beyond to improve the work. To order the below complete project materials, Make payment deposit or cash transfer into any of the following banks:

GTBANK

Account Name: Chi E-Concept Intl, Account Number: 0115939447

Other payment options

We accept cash deposit, cash transfer and Bitcoin.

Click on download to complete your order.Call or Whatsapp +23408063386834

CLICK HERE TO CHAT WITH OUR CUSTOMER SUPPORT TEAM ON WHATSAPP

THE SECRETARY AND THE EFFECTS OF NEW OFFICE TECHNOLOGIES ON RECORD KEEPING MANAGEMENT (IN SOME SELECTED ESTABLISHMENTS IN ENUGU STATE).

 

ABSTRACT

 

A lot has been written by many authors about new office technologies and how they have immensely affected secretarial performance.

This study was therefore conducted to find out the secretary and the effect of new office technologies on record keeping management in some selected establishments in Enugu.

As a result of this, research question were formulated as follows:

(a)     Do the working environments of practicing secretaries have each of the new office equipment?

(b)     Are the available new office equipment being put into effective use?

(c)      What factors influence the availability or lack of these new office equipment?

(d)     How are the job performance of secretaries affected by these new office machines?

The total population for the study was 70 while the sample for the study consisted 60 practising secretaries randomly selected from four establishments in Enugu, 60 secretaries returned their completed questionnaires which was used as an instrument for data collection.  In analyzing the data, simple percentage were used.  Findings show that:

1. These new office machines have been acquired for these establishments and the practicing secretaries.
2. Lack of maintenance had hindered secretaries from making effective use of these machines.
3. The major reason for the acquisition of these machines is to enhance production.
4. Some of the factors militating against the purchase of these machines were lack of funds and trained secretaries.
5. These machines enhance the efficiency and effectiveness of secretaries.

It was concluded that the acquisition of new office technologies could make secretaries more effective in the performance of their duties.

Based on these findings, the following recommendations were made:

1. A reasonable purchase of these machines should be made for the practicing secretaries in Enugu.
2. These establishments should be subsidized by the managements to enable them purchase more of these machines.
3. Stand-by generating plant should be purchased by these establishments that have power supply problems.

 

 

CHAPTER ONE

1.0     INTRODUCTION

1. BACKGROUND OF THE STUDY:

 

Technological advancement has ushered in drastic changes in record keeping through the introduction of new office technologies and new methods of communication.  Man is an embodiment of charge, his life circle is marked with different stags of metamorphosis which when it finally actualizes, adulthood is made.  Secretarial profession, an inseparable bed fellow of management no exception.

The secretary has been defined as one entrusted with secrets or confidences of a superior, or employed to handle correspondence and manage routine and detailed work for a superior.  Also Orisananya (1981) put it that, a secretary is a skilled and specializes type of employee in an establishment or part of it who is charged with some aspects of organizational functions in the unit including dealing with people’s correspondence and other business matters.  With the above definitions, it can be deduced that the secretary is an important officer in any establishment and that the contributions and effectiveness of a secretary enhances the efficiency of an organization.  This is the more reasons the secretary needs a proper training to be able to carry out her functions.  The training of an efficient and effective secretary should cover not only skills in shorthand and typewriting but also in other managerial skills.  These skills should be backed up by appropriate demeanour and etiquette at all times.  Evans (1980) noted that the secretary’s role will be supporting, but with the added requirements of technological knowledge will encompass data administration and information management, allowing the secretary to analyse complex situations and submit practical recommendations.