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ABSTRACT: It is generally believed that Nigeria are not satisfied with goods made in their country but are rather attracted to foreign made products.  This state of affair attributed to the poor quality of products.  This study seek to examine the various method used by different manufacturing organizations and also assess the effectiveness of the applications. To achieve this objectives, a survey of Michelin Nigeria Limited, one of the manufacturing organization in Port Harcourt was undertook.  A review of related literature was also undertaken.  A sample survey techniques was developed and administered to the various Michelin manufactured products. From the analysis of data collected, it was found that the application of quality management techniques ensure high quality products and that the two Michelin products were under control. The analysis is such that will construct the statistical quality control chart for the products, the production process should continue. It also recommend the maintenance of the machine should be encouraged by the management of every department rather than allowing the machines to go bad before maintenance can be checked.

PROPOSAL

(1)     The ability of embarking on a desk research for a progressive evaluation of data container in the internal records of the industry.  By assembling such data in the form of labels, charts and graphs.

(2)     By the use of secondary methods of collection of data – data from recorded or published sources such as official registers, information, banks, official publication:

(3)     Collections of ordinary data on

(i)      Raw materials

(ii)     Products made

(4)     The results in substantial improvements in product quality and reduction in operating cost.

(5)     The statistical tool to be used here in the quality control is to construct the control chart for some of the requirements to help me determine and also maintain the quality of materials, components machines, operations and industrial outputs on regular basis:

The statistical quality control used in the quality control is to construct the chi-square – table and computations in the in estimating the quality (standard)

TABLE OF CONTENTS

CHAPTER ONE

Introduction                                                                                                1

1. Background of the study                                                                   1
2. Statement of the problem                                                                  7
3. Scope and limitation 0f the study                                            8       
4. Justification of study                                                               10
5. Relevant of study                                                                    10
6. Objectives of the study                                                            11

CHAPTER TWO

1. Review of literature                                                                 12
2. Responsibility for quality                                                                 14
3. Customer responsibility                                                          16
4. Supplier responsibility                                                            16
5. The manufacturer                                                                    17
6. Policies of quality                                                                    17
7. Motivation for quality                                                             20
8. Quality circle                                                                           22
9. Inspection                                                                                23
10. Where to inspect                                                                     24
11. How to inspect                                                                        25
12. Acceptance sampling                                                               26
13. Attributes sampling plan                                                                  28
14. Variable sampling plan                                                           29

CHAPTER THREE

Research methodology                                                                      30

1. Source of data                                                                         30
2. Population of study                                                                 31
3. Sampling procedure                                                                31
4. Systematic random sampling                                                  32
5. Data collection instrument                                                      32
6. Data analysis technique                                                           33
7. Presentation data                                                                     35
8. Definition of terms              &
   
   
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