ABSTRACT: When some banks in the system are distressed, it is in the best interest of the non distressed one that an effective resolution of the distressed it carried out . This is because, the distress in one bank which leads to a loss of confidence in the effected bank can also affected confidence in the entire banking system, the corporation requires enormous amount of money which it does not have at the moment given the age and size of the insurance find. Bank customers expect their bankers to provide them with loan and advances to make up the short fall in their required find the ability of the bank to maintain profitability depends largely on the extent to which the credit policy and debt recovery techniques is maintained. Credit control department is the center of banks and as such , they are charged with responsibility of making proper use of the share holders finds of the public at large . The union bank of Nigeria PLC has been chosen for this work.. The study is carried out to examine the debt recovery techniques employed by union bank of Nigeria PLC towards the effective running of the bank as lending attitude and preferring solution as deemed appropriate. The case study method was adopted in carrying out the work and debt were collected from secondary and primary source. Secondary sources information include the use of existing literary coupled with use of some journals and other unpublished manuals were seen to be useful for this work. Chapter one highlights one the statement of the researches problem, definition of some important terms used for the study, scope, limitation and hypothesis. Chapter two dealt with relate iterative. It focuses on conceptual and theorelocal bed rock upon which bank recovery techniques is built. Chapter three and four dealt on data collection which includes questionnaire analysis, personal interview, analysis as well as testing hypothesis based on response to the questionnaire. Chapter five is the findings, conclusion and recommendation of the researcher.
TABLE OF CONTENTS
CHAPTER ONE
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 Sources of data, primary data, secondary data
2.2 Population sample size
2.2.1 Description of population
2.2.2 Sample size
2.3 Instrument of data collection Description of Questionnaire
2.4 Data collection methods
2.5 Method of data presentation and analysis
2.6 Method of testing Hypothesis Reference.
CHAPTER THREE
3.1 Data presentation and Analysis
3.2 Research Questionnaire Analysis
CHAPTER FOUR
BIBLIOGRAPHY
APPENDIX (questionnaire)
QUESTIONNAIRE
CHAPTER ONE
Actually, for every successful business, there must be a debt in the sense that one person or customer must own the owner of a business. Banks are not exempted from this, this due to the activities involved in their operations.
Debts can be accrued as a result of bank over draft, frond and forgeries, borrowing and so on therefore banks recover these debts through the rules and regulations guiding the institution. The lender will explore all the available sources of repayment of the debt. The process of recovery is the cove of the management of bad debt as it is quite an unfriendly exercise carried out by the bank against a default customers to forcefully retrieve the banks money, in recovery of debt, there must be consideration of the security position of the bank, borrowers , ability to pay bank the use of debt collections recover by legal preceding and so on .
Debt recovery can be described as responsible for the effective and economic planning and regulation of operations of an enterprise in fulfillment of a given purpose or task.
Failed bank recovery debt and financial malpractices defined debt recovery as a means of any loan, advances, credit, accommodation guarantees, or any other facility, together with the interest there on which outstanding and unpaid against a customers of a bank in favour of the bank.
In recovery of debt from the borrower or customers banks do encounter problem between the customers for inability to pay. Besides, improper documentation, credit concentration, poor supervision of the funds can or may consequently make the bank to be unable to meet its obligation.
1.1 BACKGROUND OF THE STUDY
The importance of banking in economic system singles out the industry for much heavier regulations than any other. Unlike many other economic activities, banking industry involves with statutory activities that governs it practice and it is constituted by laws. The current distress in banking sector has been widely acknowledge arising primary form non performing loans which have been traced to a number of factors such as poor management, loan policy concentration of credit, credit information emphasizes on income growth and unsound judgment, found and forgeries e.t.c.
Therefore, the federal government set up the Nigeria deposit insurance corporation (NDIC) to protect the customers which would have resulted to a problem towards their operation. The Nigeria deposit insurance corporation (NDIC) was establish by decree No 22 of 1988, the banking system has been singled out for this special protection because of the vital role bank play in an economy especially in the process of economic development.
The federal government by decree No 18 of 1994 establishes failed bank (recovery of debt) and financial malpractice tribunal which has the power to recover debt owed to failed bank.
Union Bank Plc formerly known as Barcklays bank was open in Lagos in 1917, the bank first office in Nigeria was located at the old mariner in Lagos other branches were opened in Jos and Port Harcourt.
In 1925, the bank was renamed Barcklays Bank Domino colonial and oversees and it became Barcklays Bank colonial and oversees in 1954.
In 1955, Barckey Bank Domino colonial and oversees was granted licenses in 1960, regional managers were appointed for the administration of the Eastern, Western and Northern Nigeria region. As a result of the development the bank was able to open over 50 additional branches between 1959 and 1970; in 1987 Union Bank of Nigeria has over 200 branches.
In the period of 1979, the performance of the bank was impressive because about 2500 staff voluntary retired under the Union Bank model of early retirement incentive package. The total staff strength has gone done to 8911 from the 1997 figure of almost 12.00
The gross, earning has grown from N13.8 billion which showed an increase of 33% over the 10.4 billion in 1997 profit before and after tax increased from N14billion and N1.2billion in 1997 to N2.1billion and N1.7billion in September 1998 indicating an increase of 38% and 43% respectively.
Total assets increased by 27% from N81billion in 1997 to N1200 billion in 1998 while total deposit stood at N77.2 billion in 1998 representing an increase of 30% over N59.3billion in 1997.
1.2 STATEMENT OF PROBLEM
3.0 RESARCH DESSION
This study is a non experimental research and shall be descriptive and material analytical it shall be heavily on material got from both primary and secondary sources.
3.2 SOURCE OFF DATA
Primary sources of information gotten from the primary sources were collected from the respondent through the use of question and personal interviews. The research question can be found in appendix of this works.
SECONDARY SOURCES
The information got from the secondary sources were gotten from journals, text books periodicals and news paper..
Here the population under study is union Bank of Nigeria PLC. The performance of the bank such as staff striating has been impressive. The branch has branch managers and different department but for the purpose of the study, the research was able to visit the credit control department, branch advance department and the accounts department.
3.3.2 SAMPLE SIZE
The sample size is usually ‘union ‘Banks of Nigeria PLC Branch’ the same as population size. Out of thirty five (35)
The sample size is usually union bank of Nigeria PLC Branch’ the thirty five (35) questionnaires distributed, twenty nine (29) were successfully retrieved from the staff of the control department, branch advance department debt recovers department and some branch some branch mangers and their accountants.
The middle of administering the questionnaire was purely at Random and designed in a form to covers the main department of the bank that has direct cleanings with granting of credit facilities. Personal interview were equal conducted to some of the customers of the banks in other to provide the
desired information that will represent the population of the study.
3.4 INSTRUMENT OF DATA COLLECTION DESCRIDTION OF QUESTIONIRES.
A Questionnaire according to EHEDUNE ‘consist of at set of fixed prearranged (usually typed questions) while a respondent provides use this work is in appendix.
The questionnaire administered contained twenty four (24) items including short personal data of the individual. Respondent out of twelve (12) had pre-pointed answers to be ticked while the other question (or items) required some listing of opinion by the respondent. The aim of this later from the question is to enable the respondent express their personal opinion as this will also guide their research by proving opportunity of having clear view of some area which had more than a yes or no answer.
The method applied in analysis data for the work is based on statistical and descriptive method of analysis. Simple percentage was used to analyses the respondent
Data analysis techniques are the description of the statistical design and statistical analysis used in the study for the purpose of the study, the data analysis techniques to be used are.
3.7 METHOD OF DATA ANALYSIS
In testing the various hypotheses, the chi-square (x) was employed. The reason for the choice of method of the research is that data are distract and the variable studies are independent or un related tone anther. A fundamental assumption is the use of x2 (chi-square) in that observation as acquire is independent of the observation as though it were independent of all other observation .The chi- square (x2) formula thus used is
X2-(fo1---)2 + F1____fe1)2
Fe1 fe2
F01 and F02 represent observed frequencies.
Using a level of significance of 5% (0.05) the critical valve x 20.95 for 1 degree of freedom is 3.84.
However, the descriptive method was employed in analyzing response to questions co-efficient of determination formula
R2=(NE xY---E XE)2
=Nex2---(Ex)2 (NEY 2---(EY)2
Where R2=co-efficient of determination
Ximndependent t variable
Y=Dependenent variable
N=Number off item
E= Summaation of the Numbers.
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