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THE IMPACT OF MANPOWER DEVELOPMENT IN INSURANCE INDUSTRY  (STUDY OF NIGER INSURANCE PLC)

ABSTRACT:    This research study is an attempt to X-ray and given an indepth analysis of the importance and effectiveness of training programmes in Niger Insurance Plc. Training is a vital and necessary activity in all organization, it plays a large part in determination, it plays a large part in determining the effectiveness and efficiency of the organization. Therefore, every organization should continually train its employees for attainment of its goals and objectives. For the purpose of this research of the researcher made use of data collected through primary and secondary sources primary data were collected by the researcher himself directly from oriental insurance of Nigeria, Plc through oral interview and questionnaire. In addition, the data collected were analysed. In analyzing the data were first presented in tables and them interpreted and analysed graph were also used in some curses to demonstrate result. The finding disclose that training programmes are available and that every employees benefits from the programme in the company. Thus, in conclusion the researcher emphasizes the need for continuous training of employees.

TABLE OF CONTENTS

 

CHAPTER ONE

INTRODUCTION                                                      1

1.1  Background of the Study                                         3

1.2  Statement of the Problem                                 4

1.3  Objectives of the Study                                    5

1.4  Research Question                                           6

1.5  Significance of the Study                                  7

1.6  Delimitations, Scope and Limitations of the Study       8

1.7 Definition of Operation Terms                             9

CHAPTER TWO

2.1  Review of Related Literature                              11

2.2  Definition and Meaning of Training                            11

2.3  Objectives of Training                                       14

2.4  Reduces Costs of Waste and the

Number of Accidents                                        16

2.5  Evaluation of Training                                       16

2.6  Principles and Techniques of Training                  18

2.7  Methods of Manpower Training                          22

2.8  Demonstration an Example                               24

2.9  Programmed Instructor                                    26

2.10 Audio-Visual Aids                                             27

References                                                      28

 

CHAPTER THREE

3.1  An Overview                                                   29

3.2  Primary Data                                                   29

3.3  Secondary Data                                               30

3.4  Population of the Study                                    31

3.5  Sample Size                                                    31

3.6  Sample and Sampling                                       32

3.7  Reliability of the Instrument                              33

 

CHAPTER FOUR

4.1  Summary of Findings                                       34

4.2  Discussion of Findings                                      35

 

CHAPTER FIVE

5.1  Conclusion                                                      38

5.2  Recommandations                                           39

    

Bibliography                                                    41

Appendix                                                        43

 

CHAPTER ONE

 

INTRODUCTION

1. BACK GROUND OF THE STUDY

The importance of human resources in an organization cannot be over-emphasized. Every organization cannot depend more on this resources for attainment of its objectives. However, the objectives cannot be achieved unless the organization is made up of the employees who have skills, knowledge and abilities to work. Although employees may have the abilities, skills and knowledge but in the long run, they may find it very difficult to cope with their jobs due to many factors such as organization charges, job charges, technological changes and so on.

Therefore management involves manpower training and development as one of its various activities. When workers are employed they are due for retirement but they are being trained in order to increase their abilities, skills and knowledge.

Experience has shown that may employees have failed in organization because their need for training was not identified or provide for as an indisperiable part of management function. However, employees are not just trained for their own benefits only, but the organization manpower training program is a very important activity management afford to miss because of its various objectives. A lot of reasons explain why organization carryout manpower training.

These include:

1. To improve the quality of output
2. To improve the quantity of output
3. To lower the costs of waste and equipment maintenance
4. To prevent turnover, absention and increase employees job satisfaction
5. To prevent employees absolence

Considering the benefits of manpower training mentioned above, one is forced to stay that manpower training is indispensably necessary for attainment of organizational goals. A substantial amount of money is needed for his program but it is regarded as money well invested because of its various benefits.

Infacts the importance of manpower training cannot be over emphasized. It pays a lay part in determining the effectiveness and efficiency of the organization.

 

HISTORICAL BACKGROUND OF NIGER INSURANCE PLC

Niger Insurance Pc was granted and licensed by the federal minister of finance with the authority of the president in council on 12th June, 1987, The oriental insurance started full operation with share capital of twenty is full indigenous. It is owned by Nigerian citizens, associations, Anambra State Government, Enugu State Government and Ebonyi State Government.

 

1.2  STATEMENT OF THE PROBLEMS

Some organization performs better than others; training of manpower is not considered necessary. Organization training some category of employees. Manpower training have really effected oriental insurance company achieve its goal.

Selecting of worker to be training of worker trained are normally done by the management.

The head office of the oriented insurance is located at a city. The oriental insurance is located at a city. The oriented insurance is controlled by Board of Directors.

The Board of Directors is made up of eight members, However, the day to day management of the bank is in the hands of the management. For now the oriental insurance has branches in Enugu, Onitsha, too at Lagos, Nnewi and Aba. However, more branches are being planed for Kano and other major cities in Nigeria. The branches are headed by branch manager.

 

1.3  OBJECTIVES OF THE STUDY

Following the problem already stated above it is the objectives of this research to determine the following.

1. To deter find out the effect of training excises on the employees in the financial institution with particular to oriental insurance.
2. To assess category of employee who benefit and often.
3. To assess the performance of employees who have been trained
4. To the benefited from manpower training program.
5. To determine the training needs of employee of oriental insurance.
6. To find out whether employees and encouraged to attend these training programs and ways they are being encouraged. Finally the researcher would recommendation that would be useful the company in planning and execution of training program.

 

1.4  RESEARCH Questions

1. Does Niger insurance engage in any form of employee training?
2. Dos manpower training exercise affect employee in financial institutions?


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