ABSTRACT
The barking industry has witnessed landmark improvements in series delivery and the practice of banking due to globalization of banking operation.
Globalization is referred to as the inter-play, cooperation and integration of various financial systems of the world via international trade, investment and distribution of vital information aimed towards the creation harmony in the world market, production process and general economy development.
Globalization has a lot of impact on the banking industries.
The unified world economic under has its main vehicle in international trade finance, of which key facilitator are banks and other financial institution.
To ascertain the effect of globalization on banking operation his Nigerian.
Questionnaire was used to get information both staff and customers of first Bank Plc. Kakuri branch, Kaduna South.
The chi-square statistics techniques was used to text the hypothesis
The finding of this study reveled that the globalization has a positive impact on banking operation.
The banking industry cannot afford to ignore the changes globalization has brought in the banking industry in its operation.
CHAPTER ONE
1.0 Introduction - - - - - - - - - 1
1.1 Background of the Study - - - - - - - 3
1.2 Statement of the Problem - - - - - - 4
1.3 Purpose of the Study - - - - - - - 5
1.4 Significance of the Study - - - - - - - 5
1.5 Research Questions - - - - - - - 6
1.6 Statement of Hypothesis - - - - - - 6
1.7 Delimitation of the Study - - - - - - - 6
1.7 Definition of Terms - - - - - - - - 7
CHAPTER TWO
2.0 Introduction - - - - - - - - - 8
2.1 Historical of the Bank - - - - - - - 10
2.2 Theoretical Framework - - - - - - - 11
2.3 Globalization of Banking Industry - - - - - 14
2.4 The Linkage between Banking Operation and Globalization - 19
2.5 Effect of Globalization on Banking Operation/Nigeria Experience 23
2.6 The Challenge in Globalization of Banking Operation - - 28
CHAPTER THREE
3.0 Introduction - - - - - - - - - 31
3.1 Area of Study - - - - - - - - 31
3.2 Research Design - -- - - - - - - 31
3.3 Population of the Study - - - - - - - 32
3.4 Sample and Sampling Techniques - - - - - 32
3.5 Instruments for Data Collection - - - - - - 33
3.6 Administration of the Instrument - - - - - 35
3.7 Method of Data Analysis and Presentation - - - - 36
CHAPTER FOUR
4.0 Introduction - - - - - - - - - 38
4.1 Presentation and Data Analysis - - - - - 38
4.2 Hypothesis Testing - - - - - - - - 48
4.3 Interpretation of Result - - - - - - - 49
4.4 Findings of the Study - - - - - - - 51
CHAPTER FIVE
5.0 Summary, Conclusion and Recommendation - - 53
5.1 Summary - - - - - - - - 53
5.2 Conclusion - - - - - - - - 55
5.3 Recommendation - - - - - - - 55
Bibliography
Appendix
CHAPTER ONE
Banking in Nigeria was carried out devoid of any electronic devices until the middle of 1980s. The operations of bank were mostly manual and fraught with attendant problem of poor services delivery.
The era of new generation bank brought into the banking industry competition and need to provide quality services to the banking public.
This brought about the need for some form of automated system. Kyari (2002), acknowledged this fact when he admitted that banks began to invest in computer for basic office in automation and processing, and then later extended to provision of banking services.
This era also brought about massive installation of computer system and the introduction of the first set of electronic banking system devices such as automated teller, machine (ATM) to the banking public with the establishment of more bank in the early 1990s that led to the integration of banking system and ledger bank were replaced by computing system.
The growing need for better services made it mandatory for banking to develop faster settlements among banks that lead to the funding of Nigerian inter-settlement scheme- granting owned by banks.
The central bank in response to this also began the computerization of its system and processes. The introduction of the Magnetic Ink Character- Recording (MICR) check in the number of days it takes to clear a cheque through the Nigerian banking system.
The Magnetic Ink Character Recording (MICR) was yet to be very successful through by middle of 1990s, most banks had introduced some forms of automation or computerization in their operation.
Before financial globalization become popular, financial liberalization efficiency in the financial sector, many African countries embarked on financial liberalization reforms as part of their recommend.
Structural Adjustment Programme:
The crucial message of the financial liberalization, thesis (Mekinnum 1973), show that it is lack of competition that bring inefficiency to this sector, interest rate liberalization is a first step, but it is recognized that this alone is not likely to generate competition in the market because of the already oligopolistic nature of it.
Consequently, not only is there a need to increase the number of players in this market for which a country may be required to go beyond its own domestic boundary.
To increase the number of players there is need to remove entry restrictions, so that non- financial intermediaries as well as foreign banks can enter the market easily. In order to top a large post of savings, there is a need, not only to remove control, but also to relax laws relating to takeover and merging activities.
This implies that there is need to liberalize the external sector of the bank sector. Forced with the gravity of financial crises that occurred in several countries between 1994 and 2002, a number of questions have been raised regarding the underlying basis of financial globalization especially cross-boarder capital movement.
1.1 BACKGROUND OF THE STUDY
The background of this study is to evaluate the effect of globalization in banking operation in Nigeria with particular reference to First Bank Nigeria Plc, Kaduna, Kakuri branch Kaduna South.
The specific objectives of this study are as follows:
1.2 STATEMENT OF THE PROBLEM
The provision of quality services has been the major problem facing the Nigerian banking system.
The Nigerian banking customers are becoming more demanding in terms of quality services. Some of the problems facing the Nigerian banking operations are as follows:
All these problems need to be addressed so that banking operations could be more, efficient.
1.3 PURPOSE OF THE STUDY
The purpose of the study is to evaluate the effect of globalization on our banking operation in Nigeria with particular reference to First Bank Nigeria Plc, Kaduna, Kakuri branch, Kaduna South.
| 1 - 5 of 96 Reviews |