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JOB DISSATISFACTION AND ITS IMPLICATION TO CAREER SECRETARIES IN FEDERAL ESTABLISHMENTS

(A CASE STUDY OF NEPA, ENUGU DISTRICT)

 

 

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE STUDY

 

The secretarial profession has come a long way; ranging from a stage of insignificance to a stage where and when it has become indispensable in the administration of modern office.  The wadle of this noble profession saw the secretary as a mere “keeper of secrets”.  This description of the secretary depicts more of his function than his person.

 

The next stage saw the secretary as “A person employed by another person, society or corporation for the purpose of conducting correspondence, keeping records and transacting other businesses”.  He acts as an aid and the closest assistant to the Principal/Boss.  He is the vehicle through which his boss’s or organisation’s actions are conveyed to the public in readable and discernable form.

 

The secretary had at sometime been regarded as a disposable employee who should be hired and fired at random.  This view manifested in the case of Barnett.   Hoarse and company vs. South London Tranways when the leaned judge, Lord Estier (1887), noted, that “A secretary is a mere servant, his position is that he is to do what he is told and no person can assume that he has any authority to represent anything at all … “.  This position of the secretary remained unchanged as a George Witechurch ltd Vs. Cararagh (1902) and in Reuben vs Great Fougale Consolidated (1906) where Lord Macnaghten upheld the decision of Lord Esher.