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THE STRATEGIES FOR IMPROVING THE FUNCTIONALITIES OF IN-SERVICE TRAINING OF SECRETARIES IN MODERN BUSINESS ORGANIZATION IN ENUGU STATE

 

ABSTRACT

 

          Te importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill.

          The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent

          In addition the motivation of employees who have just been used or promoted is likely high. Though training may become more problematic when it involves experience employees who require additional training to enhance their performance. The training needs of such employees are not always easy to determine, even when determined the individuals involved may resent being asked to change their established way of doing their jobs.

          The purpose of in service training is usually to achieve some set goals, which will be beneficiary to both the individuals and the organizations. This training is usually mapped out mainly for people already in service and it is geared towards improving their abilities in their jobs.

 

 

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

 

          In introduction topic a survey of the strategies for improving the functionalities of ins service training of secretaries in a modern business organization in Enugu state, we must first understand when in-service training is all about.

          There are many definition of in service training but I will highlight on just a few in order to see ways of improving its functionalities for a modern secretary.

          Otto and Sender (1964) stated that in service training is a continued education of person while they are in service.

          Hass (1964) stated that in service training include all activities engaged by professional personnel during service and designed to contribute to professional improvement.

          Dillon Peterson (1981) defines in service training and professional growth for individuals within a respectful, supportive, positive organizational climate having as its ultimate aim to better learning. Having seen the definitions of in service training, ,let us consider the strategies f improving its functionalities.