This research, which is limited to Enugu metropolis, undertook a credit analysis of the uses and abuses of relation in management in selected Nigeria business organization.
The main objectives were
- To examine the relevance of public relation in modern business management to find out if the public relation is practiced as a top management function in the companies under study.
- To examine the effectiveness or ineffectiveness of the public relations strategies employed by managers in the companies under study
- To find out the attitude of other managers and employees in the companies to public relations.
- To find out the level of acceptance or un-acceptance of public relation as a management function in the companies under study.
- To identify and analyse the uses and abuses of public organization.
- To make appropriate recommendation.
The research questions were.
- What is the relevance of public relations to modern business management.
- Is public relations being practiced as a top management function?
- How do other managers and employees perceive the job of public relations?
- Do the management of companies under study recognize the importance of public relations?
- What are the specific uses of public relations in these organization
Our data were sourced from ANAMMCO Ltd and NITEL ltd. All in Eniugu metropolis and subjected to sophisticated statistical tests.
This leads tot the following findings among others.
- Public relations are relevance t modern business management
- Public relations as practices by management in the organizations as under study are not abused.
- Other managers and employees in the organization are favorably disposed to public relations
- the level of acceptance of public relations as a management function in the companies under study is high.
- All these suggests that all business big or small, should create mutual understanding between her publics and the organization through the activities of he public relations department to enhance growth and development.
Information has to be presented to the public about organizational or industrial products and services. As a result the use of public relation in business management is a necessity. To enhance business growth, a firm or an industry should ensure proper image and goodwill. An industry or organization that maintains its reputation before the public is likely to see its goods and or services workers will also seek to work in such firms, just as investors will seeks to buy its shares.
Rex Harlow of San Francesco USA gave one of the most comprehensive definitions of public relations. According to him public relations is a distinctive management function which helps to establish and maintain mutual line of communication, understanding, acceptance and co-operation between an organization and its publics.
There fore, for the fact that no business or organization is an Island, that is, can properly exist without public support, public understanding or interest should be adequate sought for.
According to Ewrneth (1984) “A public exists whenever a group of people is draw together by definite interest in certain areas and has definite opinions upon matters within those areas “The public should be given proper attention, because their opinion may make or mar any business organization.
The public attitude towards on organization is another dimension to understand public relation.
Public relation is the management factions that evaluate public attitude, identifies the policies and procedures of an individual or an organization with the public interest and plans and executes a programme of action to earn public understanding and acceptance.
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