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THE IMPACT OF PERSONNEL SATISFACTION ON ORGANIZATIONAL GROWTH AND DEVELOPMENT

(A CASE STUDY OF ANAMMCO ENUGU).

 

ABSTRACT

The topic about to be study is “The impact of personnel satisfaction on organizational growth and development”- a case study of ANAMMCO ltd EMENE ENUGU.

Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined we will understand that it is the truth that personnel satisfaction directly affects the outputs of any firm.

The sample is made up of 100 staff-30 administrative staff, 40 intermediate staff and 30 junior staff.

This is because these 3 categories of workers cuts across were analyzed under the following sub headings:

a.       Overall view of respondents on the personnel satisfaction on organizational growth ad development.

b.       Administrative staffs view on the impact of personnel satisfaction on organizational growth and development.

c.       Intermediate staffs view on the impact of personnel satisfaction on organizational growth and development.

d.       Junior staffs view on the impact of personnel satisfaction on organizational growth and development.

From the information gather, on over whelming majority of the respondents agreed that the personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation (to an accepted degree) and out it is such satisfactions that can induce the personnel to put in their efforts thereby affecting the level of out positively.

Furthermore the hypothesis were all tested using the chi-square formula and all the hypothesis were all proved correct.

My sources of data include direct interview and questionnaires sometimes I had to use phone conversation  to get the information I want.

The data collected was analyzed in chapter four (4) of the research report.

This project shall be needed by the management of ANAMMACO LTD, since it will suggest move and better ways they can to improve their overall personnel performance. Also, all employers will find it useful and student inclusive.

 

CHAPTER ONE

INTRODUCTION

11      BACKGROUND OF THE STUDY

 

Man started seeing the need for organization, which he realized that he is not self sufficient. He then came to realize that with coordinated effort more output can be realized.

This was why is the early be of man, the creation presentation and modification of organization became absolutely necessary because the society at large depends on those organization.

Consequently, man desired to control his environment and to control the activities of the particular person (s) in that given setting through organization. Organizations are social system comprised of technology and humans.

Technology on its own cannot perform anything unless the human aspect performs and this is where the personnel of an organization come in.

 The personnel (workers) of an organization must be satisfied before the organization can experience growth and development. Therefore, personnel satisfaction is a situation where the worker of an of an organization experience a feeling of contentment, which they get when they have achieve what they need or desire.



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