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THE IMPACT OF PERSONNEL SATIFACTION ON ORGANIZATIONAL GROWTH AND DEVELOPMENT

(A CASE STUDY OF ANAMCO)

 

ABSTRACT

The topic to be studied is “The impact of personnel satisfaction on organizational growth and development” A case study of Anamco ltd Emene Enugu.

Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined, we will understand that it is the truth, that personnel satisfaction directly affects the outputs of any firm.

The sample is made up of 100 staff- 30 administrative staff, 40 intermediate staff and 30 junior staff. This is because these three categories of workers cuts across all the staff in Anamco ltd.

 The information gathered were analyzed under the following sub- headings:-

a.Overall view of respondents on the impacts of personnel satisfaction on organizational growth and development.

b.Administrative staff view on the impact of personnel satisfaction on organizational growth and development.

c.Intermediate staff view on the impact of personnel satisfaction on organizational growth and development.

d.Junior staff view on the impact of personnel satisfaction and development.

From the information gathered, on overwhelming majority of the respondents agreed that personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation ( to an acceptable degree) and that it is such satisfactions that can include the personnel to put in their efforts thereby affecting the level of output positively.

Furthermore, the hypothesis were all tested using the chi- square formula and all the hypothesis were all proved correct.

My sources of data include interview and questionnaire. Some times, I had to use phone conversation to get the information I wanted. The data collected was analyzed in chapter four (4) of the research report.

This project shall be needed by the management of Anamco ltd. Since it will suggest more and better ways they can use to improve their overall  personnel performance. Also all employers will find it useful and students inclusive.

 

CHAPTER ONE

INTRODUCTION

  1. BACKGROUND OF THE STUDY.

 

Man started seeing the need for organization, which he realized that he is not self- sufficient. He came to realize that with co-ordinate effort more output can be realized.

          This was why, in the early times of man, the creation, presentation and modification of organization became absolutely necessary because the society at large depends on those organizations. Consequently, man desired to control his environment and to control the activities of the particular person (s), in that given setting, through systems comprised of technology and humans. Technology on it’s own cannot perform anything anything unless the human aspect performs and this is where the personnel’s of an organization comes in.

The personnel’s (workers) of an organization must be satisfied before the organization can experience growth and development. Therefore, personnel satisfaction is a situation where the workers of an organization experience a feeling of contentment which they  get when they have achieved what they need or desired. It can be seen also as a  situation of fulfillment. On the other hand, organizational growth has to do with size and quantity while development has to do with quality and advancement.  There is no way an organization will grow and develop when the people working in it are not happy. Despite these facts, we should bear in that human beings are insatiable and this is why human management complicated. This is why this research is very important one because, we are going to find out that without these workers, there will be no growth and development.



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