The Impact Of Delegation On Management Decision Making (A Case Study Of Zenith Bank Plc Enugu)
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The Impact Of Delegation On Management Decision Making (A Case Study Of Zenith Bank Plc Enugu)
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THE IMPACT OF DELEGATION ON MANAGEMENT DECISION MAKING

(A CASE STUDY OF ZENITH BANK PLC ENUGU)

 

ABSTRACT

 

The attention of the study is directed to the impact of delegation on management decision making. Every organization whether big or small must taken decision. The decision may be on any of the following levels of management;

  1. Top level management
  2. Middle level management
  3. Lower level management

Decision-making is defined as the selection from among alternative of a course of action. It is regarded as the center of planning and represents a course of behaviour of what must or what must not be done. It is the point at which plans, policies and objectives are translated into concrete actions.

The purpose of decision-making is to direct human behaviour toward a future goal. A plan cannot be said to exist unless there is a decision. Decision-making involves a lot of processes and requires careful attention. Top management in trying to cover all aspect of the organization, including decision making, has to delegate certain duties and responsibility which must be accomplished, with adequate authority, so that those assigned these duties should be fully responsible for what they do looking at the impact of delegation on management decision-making, its effect on the general performance of an organization cannot be overlooked. A manger should ensure that he delegates has authorities to a well-trained subordinate with equal responsibility so that he (Manager) will not be held accountable for the results.

If a manager clearly delegate authority to a well-trained subordinate to undertake a well-defined task, the task will be done with a minimum of supervision time and attention. But whenever the subordinate is not capable and adequate authority is not given, the task will not be performed properly. The supervisor will then have to spend a disproportional amount and time supervising and guiding the subordinate effort.

 

 

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

 

The concept of delegation of authority as it happens in industries, service and business organizations has attracted many psychologists and educations. These great people have carried out series of research on it with each of them coming up with a theory as it affects decision-making in organizations. Yet no one theory of delegation can alone satisfactorily explain the concepts. This is because of the complexity in human behaviour.  

Delegation means entrusting to or deputation or representing. To delegate authority, a manger entrusts his authority to others to perform. It is an important tool of management. Management is defined as social process entailing responsibility for an effective planning and regulations of operation of an organization in fulfillment of a given purpose or task. It can also be defined as the act and science of achieving the objectives of a business as organization in the most efficient way.

 

     



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