THE IMPACT OF EMPLOYEE PARTICIPATION IN DECISION MAKING AND ORGANIZATIONAL PRODUCTIVITY
(A CASE STUDY OF ANAMMCO, ENUGU.)
ABSTRACT
In centralized organizations, employees are not allowed to participate in decision – making. This is because, it is feared that they are not competent and as a result will not contribute meaningfully in decision making of the organization.
The essence of the project research is to assess the impact of employee participation in ANAMMCO, Enugu and to ascertain the impact of employee participation or non-participation in management decision on productivity of the organization.
The study was designed with descriptive survey method and library techniques and also questionnaire interview and library materials were used in collecting data. A test retest techniques was used in testing for reliability of the instrument.
Research questions were posed and the understated hypothesis tested with chi-square method – management staff makes decision without pre and post discussion and consultations with employees. Management of ANAMMCO do not change decision when rejected by employees.
However, it was concluded accordingly:- the management staff make decision with pre and post decision and consultations with employees ANAMMCO changed decisions when they are rejected by employees.
.TABLE OF CONTENTS
CHAPTER ONE
1.0 Introduction 1
References 8
CHAPTER TWO
2.0 Review of related literature 9
References 47
CHAPTER THREE
3.1 Research design 50
References 61
CHAPTER FOUR
4.1 presentation and analysis of data 62
References 84
CHAPTER FIVE
5.1 Discussions of results/findings 85
Bibliography 95
Appendix i 99
Appendix ii 100
LIST OF TABLE
Employees:…………………………………………………………
3. To what extent do employees participate in decision-?
making:………………………………………………………….
4. How often do employees meet to discuss with managers………
5. Divisions of Respondent:……………………………………….
6. Who makes majority decisions in the company:……………….
7. Factors that are considered before an employee is involved
in decision making:…………………………………………….
8. Description of level of employee participation in
decision-making:………………………………………………
are not involved in decision making:…………………………
10. How often management staff delegate authority freely to
subordinates:……………………………………………….
11. The impact of inadequate employee participation in decision
making on productivity:…………………………………..
12. The impact of adequate employee participation in decision
making on productivity:………………………………….
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
It should be recanted that a decision is a choice where by a person forms a conclusion about a situation. Costello, 1. wand zalkind, S.S. (1963 P. 334), confined the term decision making, to a choice process, choosing one from among several possibilities, however, decision theory in Costello, T. w et al (1963, P 387) largely considers decision asking the process of making a single choice among course of action at a particular point in time this depicts a course of behavior about what must be done or vice versa. Decision is however, the point at which plans, policies and objectives are translated into concrete actions. Planning engenders decisions guided by company policy and objectives, policies, procedures and programmes. The aim of decision making is to channel human behavior towards a future goal.
Decision-making is however, one of the most germane activities of management. It has been the preoccupation of all the management of multifarious organization ranging from small-scale organzation to multinational corporations.
Managers many at times consider decision making to be the heart of their job in that they must always choose what is to be done. Who will do it, when where and most the time now it will be done.
Traditionally, managers influence the ordinary employees and specifically, their immediate subordinates in the organization. This has resulted in managers making unnatural decision even in areas effecting their subordinates.
In Germany, around 1951, a low enacted which provides for code termination and requires labour membership in the supervisory hoard and executive committee of certain large corporations. However the participation of labour in decision making process resulted to relatively and peaceful labour management relations.
Additionally, the Japanese management uses decision making by consensus in which lower-level employees initiate the idea and submit it to the next higher-level unit it reaches the desk of the top executive. If the proposal is approved, it is returned to the initiator for implementation.
It is in this context, that the research wishes to assess the impact of employee participation in decision making on organizational productivity in Nigerian public sector organizations, using ANAMMCO PLC as a case study.
There has been lost of controversy as to whether an employee should participate in managerial decision making or not. Some writers argued that employees should contribute in making decision more especially where it affects them or their jobs. It is expected that such participation will serve as training and testing ground for future members of upper management.
In Nigeria, experts that refuted the above assertion see the arrangement as a symptom of mal- organization. They maintained that, qualified, reasonably, honest and company oriented individuals are not available at these lower organizational levels. But, the big question is, qualified individuals really available? All these underlay the need for an investigation study.
The general purpose of this empirical study is to assess the impact of employees participation in managerial decision making in public sector organization in Nigeria with reference to ANAMMCO Plc.
The specific objective are:-
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