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THE IMPACT OF PERSONNEL SATISFACTION ON ORGANIZATIONAL GROWTH AND DEVELOPMENT

(A CASE STUDY OF ANAMMCO ENUGU).

 

ABSTRACT

The topic about to be study is “The impact of personnel satisfaction on organizational growth and development”- a case study of ANAMMCO ltd EMENE ENUGU.

Personnel satisfaction has been an issue that employers neglect for a very long time now, but if critically examined we will understand that it is the truth that personnel satisfaction directly affects the outputs of any firm.

The sample is made up of 100 staff-30 administrative staff, 40 intermediate staff and 30 junior staff.

This is because these 3 categories of workers cuts across were analyzed under the following sub headings:

a.       Overall view of respondents on the personnel satisfaction on organizational growth ad development.

b.       Administrative staffs view on the impact of personnel satisfaction on organizational growth and development.

c.       Intermediate staffs view on the impact of personnel satisfaction on organizational growth and development.

d.       Junior staffs view on the impact of personnel satisfaction on organizational growth and development.

From the information gather, on over whelming majority of the respondents agreed that the personnel of an organization can really be satisfied with the management when the management of the organization is performing up to expectation (to an accepted degree) and out it is such satisfactions that can induce the personnel to put in their efforts thereby affecting the level of out positively.

Furthermore the hypothesis were all tested using the chi-square formula and all the hypothesis were all proved correct.

My sources of data include direct interview and questionnaires sometimes I had to use phone conversation  to get the information I want.

The data collected was analyzed in chapter four (4) of the research report.

This project shall be needed by the management of ANAMMACO LTD, since it will suggest move and better ways they can to improve their overall personnel performance. Also, all employers will find it useful and student inclusive.

 

TABLE OF CONTENT                                                             

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE STUDY
2. STATEMENT OF THE PROBLEM
3. PURPOSE OF THE STUDY
4. SCOPE OF THE STUDY
5. RESEARCH HYPOTHESIS
6. SIGNIFICANCE OF THE STUDY
7. LIMITATION OF THE STUDY

REFERENCE:

 

CHAPTER TWO

LITERATURE REVIEW

1. HISTORICAL PERSPECTIVE OF THE STUDY
2. RELEVANT THEORIES
3. CURRENT LITERATURE
4. PURPOSE OF PERSONNEL MANAGEMENT
5. CONCEPT OF PERSONNEL SATISFACTION
6. THE IMPACT OF PERSONNEL SATISFACTION IN PRODUCTIVITY

REFERENCE

 

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

1. RESEARCH DESIGN
2. AREA OF STUDY
3. POPULATION FOR STUDY
4. SAMPLE AND SAMPLING TECHNIQUES
5. INSTRUMENT OF DATA COLLECTION
6. VALIDATION OF INSTRUMENT USED
7. RELIABILITY OF THE INSTRUMENT
8. METHOD OF DATA COLLECTION
9. METHOD OF DATA ANALYSIS

REFERENCES

 

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

1. PRESENTATION AND ANALYSIS OF DATA
2. TESTING OF HYPOTHESIS
3. SUMMARY OF RESULTS.

REFERENCES

 

CHAPTER FIVE

DISCUSSIONS, RECOMMENDATION AND CONCLUSIONS.

1. DISCUSSIONS OF RESULTS/FINDINGS
2. CONCLUSIONS
3. IMPLICATIONS OF THE RESEARCH FINDNGS
4. RECOMMENDATIONS
5. SUGGESTIONS FOR FURTHER RESEARCH

REEFEENCES.

BIBLIOGRAPHY

APPENDIX 1

CHAPTER ONE

INTRODUCTION

11      BACKGROUND OF THE STUDY

Man started seeing the need for organization, which he realized that he is not self sufficient. He then came to realize that with coordinated effort more output can be realized.

This was why is the early be of man, the creation presentation and modification of organization became absolutely necessary because the society at large depends on those organization.

Consequently, man desired to control his environment and to control the activities of the particular person (s) in that given setting through organization. Organizations are social system comprised of technology and humans.

Technology on its own cannot perform anything unless the human aspect performs and this is where the personnel of an organization come in.

 The personnel (workers) of an organization must be satisfied before the organization can experience growth and development. Therefore, personnel satisfaction is a situation where the worker of an of an organization experience a feeling of contentment, which they get when they have achieve what they need or desire.

Personnel satisfaction can also be seen as a situation of fulfillment.

On the hand, organizational growth has to do with size and quantity white development has to do with quality and advancement. There is no way an organization will grow and develop when the people working in it are not happy.

Despite these facts, we should bear it in mind that human beings are insatiable and this is why human management is complicated. This is why this research is a very important one because we are going to find, out that with out these workers, growth and development of the organization will not be possible.

 

Employers feel that regular payment of wages and salary is all it takes to get workers to put in there best but in this global world the story is different. People are not only interest in money but in order things like job enrichment, self actualization etc. this is why this research work is necessary so as to know the extent that personnel satisfaction contribute to organizational growth and development. Also, we will see better ways that the case study ANAMMCO has used so as to achieve their personnel satisfaction.

In order to accomplish this study, ANAMMCO has been selected as the case organization. I will be studying the personnel profile in the organization to know how it has contributed to the success of the organization. The data for this study will be collected through the use of questionnaires, direct interviews of persons and the study documents.

The company ANAMMCO (Anambra motor manufacturing company) is a company that deals with the manufacturing and assembling of Mercedes-Benz vehicle parts. The company started existing a very long time ago ever since then, they have been very successful.

Also, in the course of studying this topic we shall have to study some relevant theories like that of Abraham maslow, Herzberg and the rest of them that will be reviewed.

 

1.2     STAETEMENT OF PROBLEM:

This research work on the personnel satisfaction of any organization and its effect on the organizational growth and development is a kind of gateway to the under standing of some certain important factors. And these facts are what this research work will be based on. However, the questions that arise and which needs to be answered are:

*        Since human being are insatiable can be the employees of an organization be really satisfied at any point in time.

*        Does personnel satisfaction really have a role to play in the achievement of organizational success?

*        What factors contribute employee satisfaction?

*        Will the factors not compound the economic additional cost?

The question in a nutshell forms the problem of this research work.

 

1.3     PURPOSE OF THE STUDY

Some writers have written so many things about workers in an organization and there are different ways organizations apply these theories to suit them. Therefore this study will try to achieve the following objectives:

*        To find out if employees can be satisfied at any point in time, since human being are said to be insatiable.

*        To find the role of personnel satisfaction in the achievement of organizational success.

*        To find the factors that can lead to employee satisfaction.

*        To find if it will be a burden on the organization or a relief.