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PROBLEMS OF STAFF TRAINING AND DEVELOPMENT IN NIGERIA COMPANIES

 (A CASE STUDY OF NIGERIA TELECOMMUNICATION

PLC ONITSHA

                         

ABSTRACT

Training and development is a necessary factor in the attainment of organizational objectives of any organization. In every organization exists some form training and development programme.

In Nigeria with the attainment of independence in 1960, the indigenization Decree and the current economic crises resulting mainly from over-dependence on oil revenue, the manpower has to be trained and developed in terms of quality and quantity so that they can effectively and efficiently control the commanding height of our economy and steer the economy of its present crises and backwardness to prosperity.

The federal government of Nigeria has risen to this, by providing the National Council for management education and training and the centre for management development training schemes. This is important because it directs training and development towards national need and aspiration.

In NITEL PLC there is already a formalized system of staff training and development in the organization to help it attain its objectives. This project paper is set for highlight the problems of staff training and development in the company and also to offer solutions to these problems.   

 

TABLE OF CONTENTS

CHAPTER ONE

1. Introduction

1.1     Statement of problem

1.2     Objective of the study

1.3     Research question

1.4     Significance of the study

1.5     Scope of the study

1.6     Limitation of the study

1.7     Definition of the study

1. Reference

 

CHAPTER TWO

1. Review of related literature

2.1     Meaning of Training and development

2.2     Objective of training and development

2.3     Reason for training and development in an organization

2.4     Determination of training needs

2.5     Allocation of Resources for training and development purpose

2.6     Training principles and techniques

2.7     Operational training method

2.8     Problems of training and development programmes.

1. Ways of improving the problems

 

CHAPTER THREE

1. Research Methodology

3.1     Source of Data

3.2     Area of study

3.3     Population of the study

3.4     Sample size determination

3.5     Instrument for data collection

3.6     Validation of the instrument

1. Instrument reliability

 

CHAPTER FOUR

1. Presentation and Analysis of data

 

CHAPTER FIVE

1. Summary of findings

5.1     Conclusion

5.2     Recommendation

          Bibliography

 

 

 

CHAPTER ONE

 

1.0     INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Nigeria has been faced with the challenges of providing adequate effective manpower needs, development and management of the economic resources right from when she gained independence from Britain on October 1st, 1960.

The inability of the country to make provision for the required manpower has resulted in the inefficient and under utilization of her abundant economic resources.

Haines speaking on the general poor development of Nigeria workers said that he is under used, under employed, frustrated and prevented from bringing his talents to bear on the well being of his employer, and the nation at large. The principal culprit is not the worker but the leaders (Ngiera).

The above analysis, shows that the country is blessed with abundant human resources with which it can develop, but they lack effective utilization of these potentials for the transformation of their economic resources, essentially because of the inadequate planning and development of human resources. Training and development of manpower  gives face lift towards venture.

Training and development is an important aspect in an organization from which both the employer and employee stand to gain a lot. As soon as employees are recruited and inducted, they must be trained and develop to fit perfectly into their jobs for which they have been employed and this can best be through the introduction of training and development programmes, the areas to direct our minds to when establishing such programmes are how can training and development programmes be directed to meet the challenging needs of the Nigeria economy and how can it increase productivity and the rate of industrialization of our environment

 

1.2     STATEMENT OF PROBLEM

All organization be it political, religion or business have pre-determined goals and objectives which they intend to achieve and these are ends towards which organizational activities are geared organization strive to achieve their respective goals and purposes since this is used as a yardstick or standard for assessing their success or failure.    

The major determinant of any organization is the presence of capable men and women with the right skill and knowledge to combine organizational goals and objectives.

The manager and employee must be well equipped in order to carryout these assignments and skill can only be imported through the training and development of the employees.  

In Nigeria, there is shortage of skilled labour and the major challenge of the Nigeria management is to help develop the skills of the nations existing staff and at the same time device ways and means of utilizing the surplus staff.

Both the public and private sectors are besieged with the problem of inefficiency low capacity and other symptoms of poor jobs performance . these problems can be avoided and solved by early identification of adequate trained and development techniques and programmes for different level of managers supervisors and other employees.

The  researcher work is directed towards the problem of staff training and development programmes of Nigeria company (NITEL), with a view of identifying the methods, problem areas and suggestions on ways of achieving a greater success in her staff training and development efforts.

1.3     OBJECTIVE OF THE STUDY

Most modern organization have some training and development for its employees. Lack of it represents a serious set back in productivity but training and development is not without its own problems so the objectives of this usually is to…

1. Determine the training and development set up of Nigeria telecommunication Plc (NITEL).
2. Determine the problems encountered in their  training and development programmes.
3. Offer effective and efficient solution to these problems
4. Identify staff training and development needs in Nigeria telecommunication Plc (NITEL)
5. Design staff training and development programmes that will be suitable to the staff needs of the company.
6. Determine cost benefit of the training  and development programmes
7. Identify the company’s selection process for training workers.