ABSTRACT
The research is on the practices of corporate social responsibilities in the Brewery industry. (A case study of the Nigerian Breweries Plc Ama Enugu). Primary and secondary data were collected to solve the research problem. Questionnaires were used as research instrument. The population of the study comprised the customers, management and relevant staff of Nigerian Breweries Plc in Enugu metropolis. In order to carry out the work effectively the following objectives were formulated.
In organizing and presenting the data collected, tables, frequencies and percentages were used while the hypotheses tested with chi – square. Based on this, the researcher recorded the following findings. Customers in Enugu metropolis indicated that Nigerian Breweries Plc contributes to social causes.
TABLE OF CONTENTS
CHAPTER ONE:
1.0 INTRODUCTION
CHAPTER TWO
2.1 Criticisms of social responsibilities
CHAPTER THREE
3.0 RESEARCH METHODOLOGY
CHAPTER FOUR
4.0 Data presentation and
CHAPTER FIVE
5.0 Summary of findings
CHAPTER ONE
1.0 INTRODUCTION
Marketers should not only think of customers satisfaction as the key to profitability. The marketer operates in an environment. Where several forces are in a state of dynamic tension and these forces must never be under estimated by the marketer. Socially responsible marketing recognizes that the organization is part of a larger society and as a result should be accountable to that larger society for its actions. Okonkwo (2000:128) noted that social possibilities is the concerted efforts of business operators to initiate, formulate and implement policies and decision concerning the well being of the society by studying how their business actions and inactions affect the numbers of the society and taking corrective measures.
In the view of Adirika, Ebue and Nnolim (2001:29 – 292) some scholars argue that the responsibility of business is to make profit. By doing so, the society benefits and peoples material needs are met. However, other scholars are the opinion that the responsibility of a business is to satisfy the society. Te firm belongs to the people and thus has an obligation to the different section of the society, suppliers, consumers, stock brokers, employees, local community, government and the general public. The social responsibility of business is a logical extension of the societal marketing concept and social marketing.
Marketers social responsibilities flow out of their conception of business ethic. Ethics is the study of right or wrong. The conduct of most business people are highly unethical. There are practices such as false or misleading advertisements, overpriced, shoddy goods, bribes to win business, industrial pollution and defective, dangerous and harmful products.
Berkowitz et al (1997:110) are of the opinion that social responsibility as meaning that organizations are part of a larger society and are accountable to that society for their actions even though like ethics agreement on the nature and scope of social responsibility is difficult to come by, given the diversity of values present in different societal business and organizational culture.
To Berkowitz et al there are three vasic concept of social responsibility.
Those companies which charge very high prices for new HIV drugs believe so much on this
1.1 STATEMENT OF PROBLEM
Many organization including brewery industry pursue the profit objective relentlessly. Some take cognizance of the needs of the customers but most do not as they operate under an environment to their customers. Many brewery industries are only interested on only those that can help them make profit even at the erthlement the concept of social responsibility require companies to consider the implication of their action within the whole social system and the system hold the company responsible for any damage the company’s action will have any where in that system.
Social responsibility is the responsiveness of a business to the problem and interest of the society. It is carrying out the moral obligation of business to the society most of this brewery companies. It is because of the importance of social responsibility improving customers welfare and improve company’s performance that there searcher take in critical look at the practice of corporate social responsibilities in the brewery industry.
1.2 OBJECTIVES OF THE STUDY:
In this study, the following objective are formed.
1.3 SIGNIFICANCE OF THE STUDY;
The study is not only an academic exercise, it will have a substantial benefit to the researcher. It will widen the researcher’s knowledge in research writing and pricing adopted by corporate social responsibility.
It will be of eminence benefit to researchers who will find the study as a sources of literature review.
1.4 SCOPE OF THE STUDY:
This research was undertaken to examine the practice of corporate social responsibilities in the brewery industry.
1.5 RESEARCH HYPOTHESIS:
Ho: Brewery industries in Nigeria are not socially responsible
Hi: Brewery industries in Nigeria are socially responsible
Ho: Brewery industries do not care for environment in which they operate
Hi: Brewery industries care for environment in which they operate
Ho: Brewery industries in Nigeria do not offers product safety
Hi: Brewery industries in Nigeria offers product safety
Ho: The practice of corporate social responsibility by brewery industries impacts negative on the profit of the organization.
Hi: The practice of corporate social responsibility by brewery industries impacts positively on the profit of the organization.
1.6 DEFINITION OF TERMS:
More value: Moral or professional standards of behaviour; principles. Attributes concerning principles of right and wrong behaviour; attributes based on peoples sense of what is right and just, not on legal rights and obligation; following standards of right behaviour, good or virtuous; able to understand the different between right and wrong, teaching or illustration good behaviour.
Ethics: system of moral principles, rules of conduct, science of moral conducts – more correctness.
Strategy: art of planning and directing an operation in a campaign, skill in planning or managing any affair well, plan or design for a particular purpose.
Public good: a thing of high quality, of an acceptable standard, satisfactory concerning people in general.
Responsibilities: Commitment or duties for which a person or persons responsible or accountable.
Environment of business: Conditions, circumstances affecting the life of the business, natural conditions, eg. Economic environment, cultural and technological environment.
Stakeholders: Person or persons that invested money etc, in an enterprise or business so that he has interest or share in it. Individuals that have stake in the future success of a business.
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