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  EFFECTIVE IMPLEMENTATION OF ORGANIZATIONAL POLICIES AND PROCEDURES IN NIGERIA                                                                          BUSINESS.

                                   (A CASE STUDY OF FIRST BANK PLC ENUGU)

ABSTRACT

In all business enterprise effective implementation of organizational policies and procedure  is very important and can never be over emphasized and to achieve  this goal, target and objective is beckoned the design of managers  who do not sit there as a ceremonial heads rather they have role of implementing the organic functions of management in today’s dynamic and  competitive business environment in Nigeria.  This work is  design to expose and the  serious minded managers to be  adequately equipped to face the challenges ahead  as future management practitioner in big.  And when adequate implementation of  polices and  procedures is not there business worldwide will be greatly affected.  In generating data needed to achieve the objective of this study, cross-sectional survey was used.  Questionnaire was used as the major instrument for primary data  collection.  The broaden the researcher’s depth of  knowledge the study area the research embark on  review of related literature with data drawn from secondary sources.  Data generated in the study  was presented on frequency table and analyzed using percentages  while the hypothesis was tested with Z test.

          It was found at the end of the research work that most organization get the best out of their work or reach to their option goal, target and objectives because of poor implementation of organizational policies  works are not allowed to join in decision-making that concerns them.

          Finally effective organizational policies  and procedures must be more sensitive to customers and also in order to up grade the work-force with exquisite training and motivation so as to reunion a winner or achieve a set  objective which is the main target.         

 

PROPOSAL

The work is based on Effective Implementation or organization policies and procedures in Nigeria Banks.  The Objective of this research is to bring –out the important of effective implementation of organizational policies and procedures in Nigeria - Banking system.  This research is design to expose and the serious minded managers to be adequately equipped to face the challenges ahead as future management practitioners.  The project is to span through chapter – one to chapter – five.

Chapter –one: In this chapter the hope will be introduced, and discuss the problem, scope purpose etc of the project which will aid in understanding the objective of the purpose.

Chapter – one :-   These chapter cover the related literatures on the subject matter and the review of this literature will help in a long way in solving the research problem.

Chapter – Three:-  This chapter cover the research and methodology to be used in the method of data collection, data analysis, validation of instrument etc.

Chapter – four:-  This  chapter deals with the data presentation and analysis of data used and the interpretation of data should be discussed

Chapter – Five :- This is the final chapter will contain the discussion, recommendation and conclusion of the findings on  effective implementation of organizational policies and procedures in Nigeria –banks.

          In all, this chapter will emphasized on the important of effective implementation of organizational  policies and procedures.

 

TABLE OF CONTENT

CHAPTER ONE            INTRODUCTION

1.1     Background of the study                                               1

1. Statement of the problem                                     3
2.  Purpose of the study                                           4
3. scope of the study                                                          5
4. research question                                                 6
5. research hypothesis                                              6
6. significance of the study                                                7
7. definition of term                                                 8

references                                                                       10

CHAPTER – TWO        REVIEW OF RELATED LITERATURE

1. Effective implementation of  policies                             11
2. Effective implementation of organizational functions 11
3. Effective control of organizational policies                    12
4. Profile of first bank Nigeria Plc                            15
5. The managerial structure of F.B.N Plc                           19

References                                                            25

CHAPTER –THREE     Research and Methodology

1. Research design                                          59
2. Population of the study                                        60
3. Sample size and its determination              61
4. Instrument for data collection                     62
5. Validation of the instrument                       64
6. Reliability of the instrument                       64
7. Method of data collection                           65
8. Method of data analysis                                       66

References                                                            67

CHAPTER – FOUR      Data Presenting And  Analysis

1. Presentation and analysis of data                         69
2. Testing of hypothesis                                           76
3. Summary of results                                              80

       References                                                              82

CHAPTER  -  FIVE       Discussion, Recommendation And Conclusion

1. Discussion of Findings                                         88
2. Conclusion                                                           90

Bibliography                                                                  93

Questionnaire                                                               

 

CHAPTER ONE

1.1     GENERAL BACKGROUND OF THE STUDY

          Effective  Implementation  of organizational policies and procedures  in Nigeria  business encourages delegation of decision-making to business managers who do  not sit there as a ceremonial needs rather they have the role of implementing the organic functions of management in today’s dynamic  and competitive business environment  in Nigeria.  This research  work  is design  to expose and  aid the serious minded managers to be adequately equipped to face the challenges ahead as future management parishioners in biz.  Good polices provides definite and clear direction by top management and at the same time allow subordinates to make their own decision with clearly stated  limits.  The  usual sources of policies and procedures  and it is pertinence to note that for a business to retain it position as a going –concern  entity, it is imperative that manager  formular policies plan, strategies  and also implement these plan  effectively for the  continued growth and  su