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       A CRITICAL APPRAISAL OF THE IMPACT OF INNOVATIVE BANKING SYSTEM IN NIGERIAN                                                                              ECONOMY (2006-2010)

                                     A CASE STUDY OF UNION BANK OF NIGERIA PLC ENUGU

LIST OF TABLES

2.1            Number of Commercial Banks in Nigeria and Abroad.

2.2            Number Of Merchant Banks In Nigeria And Abroad

2.3            Savings Statistics

2.4            Hardward Configuration Of Banks In Nigeria

2.5            Aggregate Computer Purchases In Banks

2.6            Banking System Aggregate Credit To The Economy

4.1            Questionnaire Administration

4.2a   Respondents’ Management Level

4.2b   Respondent’s Academic Qualification

4.2c   Bank Average of Years of Existence

4.2d   Response on Branch Banking Practice

4.2e   Response on Branch Decision on Innovation

4.2f   Banks Focus on Innovation Decisions

4.2g   Innovation and Banks Profitability

4.2h   Innovation and Nigerian Banking Distress

4.2i    Banks Customer Perception of Innovation

4.3a   Nigeria GDP and Money Supply

4.3b   Computation For Spearman’s (R)

4.4a   Innovation and Bank Customer’s Confidence

4.4b   chi-square Contingency Table

2.1            Technology Push Innovation Model

2.2            Market Push Innovation Model

4.1            Bar Chart Representation Of Table 4.2a

4.2            Pie Chart Representation Of Table 4.2b

4.3            Bar Chart Representation Of Table 4.2c

4.4            Pie Chart Representation Of Table 4.2f

4.5            Bar Chart Representation Of Table 4.2f

4.6            Probability Normal Curve For Hypothesis 1

4.7            Probability Normal Curve For Hypothesis 11

4.8            Probability Normal Curve For Hypothesis 111

 

ABSTRACT

The need for a new system should not have been necessary if the former had been proved totally successful and adequate.

The origin of Banking in Nigeria is characterized with manual Banking system.  The inadequacy of this system is prove by bank customers resentment which had brought about distress in the Nigerian Banking Industry.

As the Nation confidence  crisis continues to hit the Nation’s Banking Industry, the future therefore seem to lie in what Bankers call “relationship Banking.

For success therefore, every bank needs to distinguish itself from the competitions.

Therefore, a bank without a well defined identity or which fails to project a strong Image-base on that identity is unlikely to survive.

In modern Banking therefore, there is no room for complacency and there is no such things as a “Typical Customer.  Innovation is essential in services offered as much as the products sold if Banks are to retain the loyalty of customers and meet their changing environments.

Banking remains a people business and a bank that has good systems and the best products but lacks quality people will not succeed.

 

TABLE OF CONTENTS

CHAPTER ONE

1. Introduction                                                                            1

1.1     background of study                                                      1

1. Statement of problem                                                    5
2. Objective of study                                                                   6
3. Research questions                                                                  7
4. Research hypothesis                                                      8
5. Significance of the study                                                         9
6. Scope limitations and delimitations                               11
7. Definition of terms                                                                  12

CHAPTER TWO

REVIEW OF RELATION LITERATURE                          14

1. Introduction                                                                            14

2.1     the concept of innovation                                                        14

1. Banking in Nigeria a historical overview                       19
2. The role of banks in an economy                                   32
3. Innovation in the Nigerian banking industry                           36
4. Marketing of bank innovations                                               57     
5. Impact of banking innovations in Nigerian economy.   59

Reference                                                                       62

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY                64

1. Introduction                                                                            64

3.1     research design                                                              64

1. Sources of data                                                              65
2. Location of data                                                             66
3. Population, sample and sampling procedure                          67
4. Method of data collection                                              69
5. Method of data presentation                                          69
6. Method of data analysis                                                69

Reference                                                                       72

CHAPTER FOUR

1. Data presentation and Analysis                                     73     

4.1     Questionnaire administration                                        73

1. 
   
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